Contacts
How to Reach Us
If you'd like to get in touch with the chefdujour.ca team, the best way is by email:
What You Can Write About
We welcome messages on topics such as:
- Questions about our content — our reviews of fast withdrawal casinos for Canadian players, our testing methods, or anything else published on the site
- Corrections — if you spot outdated information about payout times, payment methods, or casino policies, let us know and we'll look into it
- Feedback — suggestions on how we can make our reviews and guides more useful
- Partnership requests — if you represent a casino brand or another business and would like to discuss working with us
Response Time
We read every message we receive. Our team usually replies within a few business days. During busy periods it may take a little longer, but we do our best to get back to you as soon as we can.
Questions About Your Casino Account
Please note: chefdujour.ca is an independent review website, not a gambling operator. We do not run any casino, hold player funds, or manage player accounts.
This means we cannot help with issues such as:
- Deposits or withdrawals (including pending or delayed payouts)
- Bonuses, wagering requirements, or promotional offers
- Account registration, verification, or account closure
- Disputes with a specific casino
For all of these matters, please contact the casino's own customer support directly — you will usually find their contact options (live chat or email) in the "Support" or "Help" section of the casino's website.
Need Help With Gambling?
If gambling stops feeling like entertainment and starts causing problems for you or someone close to you, free and confidential help is available across Canada.
ConnexOntario provides a 24/7 helpline for gambling, mental health and addiction support, and can connect you with services in your province:
- Phone: 1-866-531-2600
- Website: www.connexontario.ca
Each Canadian province also operates its own problem gambling helpline and support services, so you can find help close to home. Reaching out is free, confidential, and available around the clock.